Terms & Conditions
Online Order Policy
- A Credit card must be on file, an initial hold charge of $1 will be applied when the order online form has been submitted.
- Deposits of 75% of the due balance amount to be paid at submission of order form are non refundable.
- 25% balance due at shipping
Minor alterations
Minor alterations post BeSpoke by Alex Suit will be complementary. These alterations may include but are not limited to:
- Tapering of jacket: chest, stomach, hips, biceps and wrists
- Tapering of slacks: waist, hips, knee and cuffs, shortening length
- Let Out of jacket of 2-3 inches maximum: chest, stomach, hips, biceps, wrist
- Let Out of slacks of 2 inches maximum: waist, hips, knees, cuffs, lengthening length of slacks
Major alterations
Jacket
- Shoulders: shortening lengthening
- Length of Jacket: shortening/lengthening
- Sleeves: shortening/lengthening
- Back of jacket: tapering
Slacks
- Increase inseam/decrease inseam
Customer Liability Policy / Disclaimer
- Bespoke by Alex is not deemed responsible for fitting results when ordering custom suits via “order online”. Customers are liable for entering the correct measurements provided by the measurement guide in the order form. Please see FAQs page for more information.